As Busser, you are an integral part of our Guest's experience.
Busser help Guests feel welcome and ensure the best possible experience for them and your team.
**Busser Requirements:**
* Smile and greet all Guests with eye contact.
* Make all Guests feel welcome and important.
* Bussers perform all duties toward the goal of providing excellent Guest service in an efficient manner.
* Suggest beverages and ensure prompt delivery.
* Communicate Guest needs with Servers and FOH supervisors
* Remove all unused items on table and place in proper dish table bins.
* Busser Refill beverages as necessary
* Clear and set tables in accordance with all sanitation and service standards;
* Maintain cleanliness of dining room, front door, and service areas. Maintain organized and fully stocked service stations.
* Complete assigned duties within each shift.
* Assist in seating as needed.
* Responsible for declaring 100% of cash tips received.
* Maintain appearance and uniform standards.
* Bussers develop and maintain positive communication and teamwork with all co-workers and supervisors: front and heart-of- the-house.
* Handle all Guest service issues in an immediate and professional manner.
* Follow Company and departmental safety practices to minimize risk to self and others.
* Follow all Company and departmental policies and procedures.
* Communicate to supervisors suggestions to minimize wasted energy and resources. Must be able to walk for long periods of time.
* Must be able to lift and carry 30 pounds.
* Must be able to bend, stretch and reach for extended periods of time.
**Additional Information for Bussers:**
* Lifting, balancing and carrying service trays. Able to lift and carry up to 50 lbs.
* Ability to organize and prioritize under pressure while presenting a calm and pleasant demeanor.
* Ability to communicate effectively with Guests, co-workers and supervisors.