Job Details

**Customer Service Representative**

Redfin is redefining real estate in the consumer's favor by combining our own technology and agents to create a service thats better, faster, and costs less. As a Redfinnian, you'll make a difference in one of lifes most important eventsbuying or sellinga home. Our hiring standards are high, yet our culture is humble. Weve got all the perks, but if what you value most is doing great work in a creative, collaborative, and disciplined environment, join us!

As a Redfin Customer Service Representative, you will be in constant contact with our customers via telephone and our email ticketing system. We are looking for someone with a serious passion for helping people; someone willing to put the customer first in any situation. We need team members who will see issues through to the very end, ensuring a world-class customer service experience.

******Who you are******

+ You have 1 + years of Customer Service and/or Tech Support experience.

+ The ability to work independently, as well in a group, and can handle multiple tasks, and changing priorities.

+ Commitment to the customer, no matter the issue. Don't just help them -delight them.

+ Fun, caring, and humble. Its important we have a good time, look out for each other, and pitch in when needed.

+ A Bachelor's degree is preferred.

+ The schedule for this position is Sunday through Thursday, 8 am-5 pm PST.******Technologies we use and teach******

+ Zendesk ticketing system.

+ Cisco phone system.**What we offer**

+ Competitive compensation packages with a salary, bonuses, and restricted stock grants.

+ Generous benefits, including three weeks of paid vacation, medical, dental, and vision insurance, and fully paid family leave.

+ Strong startup culture with catered lunches, casual dress code, happy hours, and more.To make sure we hire the most qualified people, weve designed a multi-step selection process that may include interviews, a homework assignment, and a reference check. Were excited to get to know you and hope youre ready to give this opportunity everything youve got!

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

To ensure the health and safety of our workforce, customers and third parties, Redfin conducts background screening after making conditional offers for employment. All screening is conducted consistent with Equal Employment Opportunity Commission guidance and state and local Fair Chance Act guidance, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.

to visit The CE Shop website.*