Job Details

[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Customer Service Rep you'll: Communicate with customers through various channels including phone, email, chat, and social media; Respond promptly to all customer inquiries (billing, technical support, homeschooling, and product-related questions); Identify patterns and suggest remedies that will achieve customer satisfaction; Keep records of customer interactions, comments, and complaints; Maintain a positive, empathetic, and professional attitude toward customers and team members at all times...Hiring Fast >>